Brooks-TLC Hospital System, Inc.

(716) 366-1111





Admissions / Patient Access

The Hospital Switchboard responds to calls 24 hours a day, seven days a week with the lobby switchboard/receptionist office open from 7:00 a.m. to 7:00 p.m. Should you need to contact a hospitalized loved one, or for information about our services, our switchboard operators are ready to assist you.

The Hospital’s main switchboard number is: (716) 366-1111.

Pre-Admission Services

Should you have questions about hospital admission for a scheduled procedure, please contact Pre-Admission Patient Access Supervisor at (716) 363-7204

Inpatient Registration: (716) 363-7201
Outpatient Registration: (716) 363-7202 or (716) 363-7203

Scheduling Your Outpatient Services

Patient Access team members are available to assist you with scheduling of outpatient procedures Monday through Friday from 8:00 a.m. to 5:30 p.m. Physician-requested exams such as MRI, Ultrasound, Mammography, Fluoroscopy, Pulmonary Function, Echocardiogram, Nuclear Medicine – Stress, Holter Monitors, Biopsy, etc. may be scheduled by calling (716) 363-3933 or (716) 363-3929.


CLICK HERE to access HEALTHeLINK information in both English and Spanish language. 


HEALTHeLINK™ is an unprecedented collaboration among physician, hospital, and insurance organizations to share clinical information in efficient and meaningful ways to improve the delivery of care, enhance clinical outcomes, and control healthcare costs throughout the region. HEALTHeLINK™ is a not-for-profit organization.

HEALTHeLINK™ supports and is working toward the vision of creating community-based virtual medical records and other clinical applications. Achieving that vision means:

  • Medical professionals will have access to information they need to treat you quickly and safely
  • Duplicate tests and procedures will be avoided
  • Your medical information can speak for you in an emergency
  • Quality, safety, and efficiency will help control healthcare costs