Brooks-TLC Hospital System, Inc.

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Gowanda Medical Center Achieves NCQA PCMH Level 3 Recognition

Feb 2, 2021 | HEALTH

​Brooks-TLC Hospital System, Inc. has announced its Gowanda Medical Center has  achieved recognition as a Level 3 Patient Centered Medical Home (PCMH) by the National Center for Quality Assurance (NCQA).

​PCMH is a model of care in which providers build better relationships between patients and their clinical care teams. It emphasizes use of systematic, patient-centered, coordinated care that supports access, communication and patient involvement.

Recognition as a Level 3 PCMH demonstrates that the clinics have scored the highest grades in six standards set by the NCQA, including patient-centered access, team-based care; population health management, care management and support; care coordination and care transitions; performance measurement and quality improvement.

“PCMH recognition is an important accomplishment and underscores our commitment to providing the very best care to our patients,” said Ken Morris, vice president of operations at BTLC, “I commend our physicians, advanced level providers and the entire staff for their exceptional work in providing safe, quality patient care.”

​The National Center for Quality Assurance (NCQA) seal is a widely recognized symbol of healthcare quality. Accredited providers face a rigorous set of more than 60 standards and must report on their performance in more than 40 areas in order to earn NCQA’s seal of approval. For consumers and employers, the seal is a reliable indicator that an organization is well-managed and delivers high quality care and service.

​Gowanda Medical Center, located at 34 Commercial Street in Gowanda ,offers primary care, imaging, laboratory, physical therapy, and an adjoining urgent care center for non-emergent medical care.  Centrally located in the Village of Gowanda, the facility is easily accessible to the surrounding areas of Collins, Perrysburg, Dayton, Persia, Cattaraugus Indian Reservation, Silver Creek, Hanover, Irving and others.  For information, call 716-532-8100 or visit www.brookshospital.org/gowanda-medical-center.

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