Services
Brooks-TLC Hospital System offers a wide range of hospital services and urgent care on both an inpatient and ambulatory (outpatient) basis.
Patient Information
Learn more about Brooks-TLC Hospital System and our multiple care locations, as well as information on insurance, payment and cost.
Clinics
Brooks-TLC Hospital System staffs two outpatient substance use clinics and the Gowanda Urgent Care & Medical Center for patients.
COVID-19 Information
Brooks-TLC Hospital System provides Covid-19 information and updates including vaccines and Monoclonal Antibody Therapy.
Brooks-TLC is your community hospital.
The caregivers of Brooks-TLC Hospital System, Inc. (BTLC) have a vital and dynamic relationship with the communities we serve. As a community hospital, our ‘communities’ are not only those who live outside our walls but also those who work under our roof. The nearly 400 people who dedicate themselves to daily providing quality, compassionate healthcare do so with the passionate belief that we are connected to all the people we serve as family, friends, acquaintances, neighbors and welcome guests. This website has been developed with those connections in mind. While we want this site to be an open doorway providing you with information about services we offer which are vital to you and your family’s health, wellness and recovery from illness or injury, we are continually mindful that this should fore mostly serve as a vehicle for connecting with us, and us with you.
Just as the relationship between people is dynamic, so also is this website. Continue to check back and visit with us online to see how we’re bringing healthcare to life in our communities, or contact us at myhealth@brookshospital.org.
– Your friends, neighbors, and healthcare partners at Brooks-TLC
For the safety of our patients, our staff, and YOU, visitation is as follows:
OUTPATIENT: 1 person per patient for outpatient svcs and diagnostics (i.e. labs, x-ray, wound care) 1 person per adult surgery patient, 1 person per Emergency Dept. patient.
See links below for up-to-date information on coronavirus
News
May is Women’s Health Month, a time to raise awareness about the unique health risks women face and to emphasize the importance of prevention and early detection. At Brooks-TLC Hospital,…
April is National Stress Awareness Month, a time to reflect on how stress impacts our lives and how we can manage it effectively. For healthcare professionals, stress is an unavoidable…
March is National Nutrition Month, a time to celebrate the importance of making informed food choices and developing sound eating and physical activity habits. At Brooks-TLC Hospital, we’re committed to…
For Employees
Employees have access to MyBrooksTLC Benefits, an online benefits portal for Brooks-TLC employees.
Through MyBrooksTLC Benefits, employees can access their benefits information, plan summaries, forms, beneficiary information, HRA balances, FSA balances, and a variety of other useful health and wellness resources and tools.
MyBrooksTLC Benefits is a secure, confidential, and convenient way to manage your employee benefits 24 hours a day, 7 days a week.
Click on the link below to register for a new account or to log In to your existing account.
Join Our Team
Brooks-TLC Hospital System, Inc. is always looking to hire talented and caring individuals to join our health care team.
All of our facilities offer competitive salaries, flexible schedules, shift options, a paid time off plan, a full range of employee medical and dental benefits, opportunities to work in a variety of disciplines, and a friendly and professional work atmosphere conducive to development in your field of expertise.
We are equal opportunity employers and consider applications for all positions without regard to race, color, sex, national origin, age, disability or any other legally protected status.
Employee Benefits
Testimonials
I decided to ‘go big or go home’ after Dr. Shephard recommended I do both hips at the same time. My quality of life has improved significantly and my recovery went very well. I was discharged from home PT quickly because I was doing better than my PT expected. Dr. Shephard’s sense of humor eased my nerves. I recommend him and already gave a coworker his office number!
– Mindi
Patient – received double hip replacement
I just arrived from Florida after leaving behind my job position at Medfleet Ambulance. I knew the medical field was where I wanted to continue my career, buy without my diploma, I wasn’t sure how it was going to be possible. I saw a post on indeed for EVS at Brooks and applied and started working my way up from there. Next, I was a PCA and earning a high school diploma, to now working CSP for Brooks Hospital. What I love about lot about Brooks is they gave me a job opportunity with no education but mostly, I love that we are more than coworkers. We are a family. We care and value everybody — without judgement.
– Keoma Santiago Rivera
Central Sterile Processing Technician
Pictured – Keoma and from left: Julie Morton – Brooks Hospital COO/CNO, Lucy Rosario – Patient Safety and Infection Control Manager, and Tracie Luther – Senior HR Director, after he was presented with his General Education Development Diploma.
I like working at Brooks for many reasons, but one reason is the family culture. When anyone needs help, everyone helps out like they would family. Dr. Barker (ED) recently heard I wanted to restore the rocking chair that was my daughter Crisha’s, when she was a little girl. He is a talented woodworker and he came to me and offered to do it. I could give it to my granddaughter, Salma for her first Birthday. It was a special gift from two doctors!
– Dr. Abdul Shahzad
General Surgeon
