Friends caring for friends.
Neighbors caring for neighbors.
Family caring for family.

Services

Brooks-TLC Hospital System offers a wide range of hospital services and urgent care on both an inpatient and ambulatory (outpatient) basis.

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Patient Information

Learn more about Brooks-TLC Hospital System and our multiple care locations, as well as information on insurance, payment and cost.

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Clinics

Brooks-TLC Hospital System staffs two outpatient substance use clinics and the Gowanda Urgent Care & Medical Center for patients.

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COVID-19 Information

Brooks-TLC Hospital System provides Covid-19 information and updates including vaccines and Monoclonal Antibody Therapy.

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Brooks-TLC is your community hospital.

The caregivers of Brooks-TLC Hospital System, Inc. (BTLC) have a vital and dynamic relationship with the communities we serve. As a community hospital, our ‘communities’ are not only those who live outside our walls but also those who work under our roof. The nearly 400 people who dedicate themselves to daily providing quality, compassionate healthcare do so with the passionate belief that we are connected to all the people we serve as family, friends, acquaintances, neighbors and welcome guests.​
This website has been developed with those connections in mind. While we want this site to be an open doorway providing you with information about services we offer which are vital to you and your family’s health, wellness and recovery from illness or injury, we are continually mindful that this should fore mostly serve as a vehicle for connecting with us, and us with you.

Just as the relationship between people is dynamic, so also is this website. Continue to check back and visit with us online to see how we’re bringing healthcare to life in our communities, or contact us at myhealth@brookshospital.org.

– Your friends, neighbors, and healthcare partners at Brooks-TLC

For the safety of our patients, our staff, and YOU, visitation is as follows:
OUTPATIENT: 1 person per patient for outpatient svcs and diagnostics (i.e. labs, x-ray, wound care) 1 person per adult surgery patient, 1 person per Emergency Dept. patient.

See links below for up-to-date information on coronavirus

News

Brooks-TLC Sees ‘Momentum’ for Future

| General, NEWS | No Comments
(Published in the Dunkirk OBSERVER, Saturday, Feb. 14, 2026 By John D'Agostino, Regional Editor) “The Brooks-TLC Board continues to partner and work closely with Kaleida Health leadership to ensure that high-quality care remains in our northern Chautauqua County communities,” the letter notes. “Kaleida Health has committed to keeping care local…

Supporting Stronger Hearts and Healthier Futures

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At Brooks-TLC Hospital, our Cardiac Rehabilitation Department is built around one goal: helping patients feel stronger, healthier, and more confident after a heart-related event. Behind every recovery is a dedicated team that truly cares about the people they serve. Our Cardiac Rehab Team For our staff, cardiac rehabilitation is more…

Small Changes That Make a Big Difference for Heart Health

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February is American Heart Month, making it the perfect time to reflect on the importance of heart health. Staying healthy often starts with small changes to your daily habits. These simple steps can make a big difference in preventing heart disease, obesity, and other health conditions. By adopting a few…

For Employees

Employees have access to MyBrooksTLC Benefits, an online benefits portal for Brooks-TLC employees.

Through MyBrooksTLC Benefits, employees can access their benefits information, plan summaries, forms, beneficiary information, HRA balances, FSA balances, and a variety of other useful health and wellness resources and tools.

MyBrooksTLC Benefits is a secure, confidential, and convenient way to manage your employee benefits 24 hours a day, 7 days a week.

Click on the link below to register for a new account or to log In to your existing account.

MyBrooksTLC Benefits

Join Our Team

​Brooks-TLC Hospital System, Inc. is always looking to hire talented and caring individuals to join our health care team.

All of our facilities offer competitive salaries, flexible schedules, shift options, a paid time off plan, a full range of employee medical and dental benefits, opportunities to work in a variety of disciplines, and a friendly and professional work atmosphere conducive to development in your field of expertise.

We are equal opportunity employers and consider applications for all positions without regard to race, color, sex, national origin, age, disability or any other legally protected status.

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Employee Benefits

Testimonials

I decided to ‘go big or go home’ after Dr. Shephard recommended I do both hips at the same time. My quality of life has improved significantly and my recovery went very well. I was discharged from home PT quickly because I was doing better than my PT expected. Dr. Shephard’s sense of humor eased my nerves. I recommend him and already gave a coworker his office number!

– Mindi
Patient – received double hip replacement

I like working at Brooks for many reasons, but one reason is the family culture. When anyone needs help, everyone helps out like they would family. Dr. Barker (ED) recently heard I wanted to restore the rocking chair that was my daughter Crisha’s, when she was a little girl. He is a talented woodworker and he came to me and offered to do it. I could give it to my granddaughter, Salma for her first Birthday. It was a special gift from two doctors!

– Dr. Abdul Shahzad
General Surgeon